- (+254) 731 808 010
- talktous@takafulafrica.co.ke
- Renaissance Corporate Park, Elgon Road, Upperhill,
What Cover do I have?
The policy covers loss or damage to property as a result of :
- Theft consequent upon actual forcible and violent entry into the premises
- Theft or any attempt thereat by a person feloniously concealed on the said premises
- Hold up where gangsters enter the premises during business hours
- Damage to the building due to theft or attempt thereat.
The policy does not cover loss or damage to property as a result of :
- When any member of the Participant’s family is involved
- When the Participant’s staff is involved as principal or accessory
- Due to the willful or negligent act of the Participant.
- When the premises is left unoccupied for more than seven consecutive days and such unoccupancy has not been notified to the Company and acceptance given in writing.
- To goods in the open unless specifically mentioned in policy document.
- Larceny, shoplifting and pilferage.
- Your policy cover will normally run for 12 months and is renewable annually.
How much must I pay if I have a claim?
- You will pay the first 10% of each claim subject to a Minimum specified in the policy document
How do I make a claim?
You should report to us immediately. We will ask you for the following:
- In case of loss of stock provide also stock records, purchase invoices, delivery notes, sale receipts, annual accounts and bank statements for the last six months.
- Evidence of value in form purchase receipts and replacement receipts for items beyond repair
- Police abstract report
- Completed claim form
- In case of material damage provide repair estimates and current replacement cost if the items are beyond repair.
- For damage to buildings provide bills of quantities from three reputable contractors or quantity surveyors. In any case, we appoint a loss adjuster for such losses but this will not dispense off with this requirement
Can I cancel the policy ?
You should report to us immediately.
You may cancel the policy at any time by telling us in writing via email to talktous@takafulafrica.co.ke. We may cancel the policy by giving you seven days’ written notice to your last known address. We will charge you on a pro rata basis for the time we have been on cover plus an administration fee of Ksh.1,000 and pay any refund due to you. There will be no refund if we have paid a claim or one is outstanding at the time you cancel your policy.
