- (+254) 731 808 010
- talktous@takafulafrica.co.ke
- Renaissance Corporate Park, Elgon Road, Upperhill,
What Cover do I have?
A goods in transit Takaful covers property against loss or damage while it is in transit from one place to another as a result of:
- Fire to the carrying vehicle
- Accident to the carrying vehicle
- Hijack of the vehicle
- Riots and strikes
The policy does not cover loss or damage:-
- Loss or damage in any other circumstances other than those specified above
- Loss attributed to willful misconduct of the participant
- Ordinary leakage/loss in weight, wear & tear
- Loss arising out of insufficient packing
- Loss caused by inherent vice or nature of goods
- Loss of market due to delay
How long is it for?
- Your policy cover will normally run for the period specified in the policy document.
How much must I pay if I have a claim?
- You will pay 10% of each claim subject to a minimum specified in the policy document
How do I make a claim?
You should report to us immediately. We will ask you for the following:
- Cover Note for that particular transit
- Supplier’s invoices
- Original delivery note
- Packing list
- Surrender salvage to us for appropriate disposal.
- Watchman statement or witness statement where bearer of the money is accompanied
Can I cancel the policy ?
You should report to us immediately.
You may cancel the policy at any time by telling us in writing via email to talktous@takafulafrica.co.ke. We may cancel the policy by giving you seven days’ written notice to your last known address. We will charge you on a pro rata basis for the time we have been on cover plus an administration fee of Ksh.1,000 and pay any refund due to you. There will be no refund if we have paid a claim or one is outstanding at the time you cancel your policy.
